EMPLOYMENT

The Flandreau Santee Sioux Tribe provides opportunity to people of all nations to contribute to the Flandreau Santee Sioux Tribe.

The Tribe offers excellent health, dental, short-term, life and 401K insurance programs.

Applicants must submit to a background check and pre-employment drug and alcohol screening. Physical applications are available at the FSST Tribal Office. Applicants may attach their résumés to their Tribal Application forms.

Tribal preference: Preference in filling positions will be given to qualified Indian candidates in accordance with the Indian Preference Act of 1934 (Title 25, USC, Section 472). Verification must be submitted with the application if claiming Indian Preference. Consideration will be given to non-Indian applicants in the absence of qualified Indian Preference eligible.

Unless a specific listing directs otherwise, applicants should direct all questions and applications to FSST Human Resources either by email; by postal mail at 603 W Broad Ave., Flandreau, SD 57028; by phone at (605) 997-3891 ext. 1201; or by fax at (605) 444-1044.

The Flandreau Santee Sioux Tribe is accepting applications/resumes for the following positions.

Call Center Operations Manager

Call Center Operations Manager

Full-Time

Open until filled

Summary:

The Call Center Operations Manager is responsible for all aspects of managing the FSST Management Services LLC, Operations Department to ensure the achievement of key performance indicators of our client’s loan portfolios.  This position oversees facility management, participates in vendor management, and ensures business continuity.  The Call Center Manager creates a productive work environment by monitoring and providing feedback on team member productivity and performance, and ensuring compliance with departmental policies, procedures, and guidelines.

Education and/or Experience:

Experience:

  • Must demonstrate the ability to lead and manage team members and get results through others using positive motivation whenever possible.
  • Demonstrates skills in team orientation, problem-solving, decision-making, conflict resolution, and ability to work well with people.
  • Working knowledge of sales and customer services techniques and strategies; the ability to coach and mentor subordinate management staff.
  • Ability to manage multiple tasks, effectively manages time, and prioritizes work responsibilities appropriately while maintaining attention to detail.
  • Able to work in a fast paced and changing work environment.
  • Must have excellent verbal and written communication skills; demonstrates the ability to communicate with individuals at all levels of the organization.
  • Demonstrates the ability to gather and analyze information; exhibits sound and accurate judgment when initiating action and making timely decisions.
  • Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer.

Education:

  • High School Diploma or equivalent required.
  • Associate or Bachelor Degree in related field preferred.
  • Minimum of 2 years of experience in a management position preferred, call center environment preferred.

 

Chief Financial Officer

Chief Financial Officer

Full-Time

Open: Until filled

Summary:

The Chief Financial Officer is responsible for all aspects of accounting and financial investments and management; the annual audit process, cash flow management, budgeting and forecasting, banking and long term debt management and supervision of accounting and finance staff.  The organization includes a governmental segment and an enterprise segment.  Additional responsibilities include managing financial requirements of grants and contracts, and annual budgeting for governmental departments, and fiscal responsibilities of enterprise operations, and commercial real estate properties.  Candidates should have an understanding of the GASB 34 requirements. This position will also provide oversight of financing activities including banking relationships, loan management, future bond financing, budgeting, projections and pension plan management.

Education and/or Experience:

The ideal candidate will have a four-year degree in accounting or finance, CPA plus, 5+ years of progressively responsible experience in an accounting environment with direct experience or exposure to governmental (enterprise) accounting and familiarity with Governmental Accounting and Auditing Standards, 3+ years of experience with personnel management, ability to communicate effectively, both written and verbal. Additionally, qualified candidates must have strong computer skills including a preferred accounting software program(s), be a self-starter and work autonomously. A history of working with Tribal governments or non-profit entities in this capacity is a requirement.

Additional experience as outlined above may be substituted for the education on a year for year basis to a maximum of three years.

 

Community Health Representative

Community Health Representative (CHR)

Full-Time

Open: 09/19/2018-10/02/2018

Summary:

This position is FT-40 hours a week.  As directed and supervised by the CHR Supervisor, the Community Health Representative performs a variety of activities to assist, coordinate and provide for the delivery of efficient and effective Patient Centered health care services within the Tribal  community in accordance with established program policies, standards, procedures and compliance with local, Tribal, state and federal regulations. Provides transportation services for health care appointments, preventative health education as well as in-home care/visits as requested or referred by the Tribal health providers.

Education and/or Experience:

High school diploma or GED required.   1-2 years previous patient care experience and basic health care skills or a graduate of an approved and accredited program leading to a certification as a Nursing Assistant preferred.  Must get CPR certified.

 

Community Health Representative Supervisor

Community Health Representative (CHR) Supervisor

Full-Time

Open: 09/19/2018-10/02/2018

Summary:

This position is FT-40 hours a week.  As directed and supervised by the Health Administrator,  the Community Health Representative Supervisor performs a variety of activities to assist, coordinate and provide for the delivery of efficient and effective patient centered health care services within the Tribal community in accordance with established program policies, standards, procedures and compliance with local, Tribal, state and federal regulations.  This position also serves as the Department’s Supervisor.  Supervising the Community Health staff; plans for fiscal needs and manages program budget; purchases supplies and equipment for department.  Monitors the RPMS reporting system and provides reports to Health Administrator. Responsible for time and attendance records.

Education and/or Experience:

High School diploma or GED required.  Two-five years of Supervisory experience required. 2-5 years of patient care experience and basic health care skills or a graduate of an approved and accredited program leading to a certification as a Nursing Assistant preferred.  Must be CPR certified.

 

Customer Service Representative

Customer Service Representative

Full-Time

Openings ongoing

Summary:

The Customer Service Representative is responsible for providing outstanding customer service for all FSSTMS Customers. This position fields incoming phone calls, emails and/or live chats from customers to address a variety of needs and follows up on voicemails and emails sent by customers as well as placing outbound calls to customers.

Education and/or Experience:

  • High School Diploma or equivalent required.
  • Minimum of 1 year experience working in customer service in a call center environment.
  • Must have excellent and professional verbal communication skills; required to speak with proper grammar, excellent enunciation, and a friendly tone of voice.
  • Must have effective and professional written communication skills.
  • Operates with a Customer Service mind set; identifies customer needs, adjusts approach based on customer needs, has a helpful and courteous attitude.
  • Handles all customer calls with a positive attitude; demonstrates initiative and creativity in identifying customer and business needs.
  • Able to work in a fast paced and changing work environment.
  • Ability to manage multiple tasks, effectively manages time, and prioritizes work responsibilities appropriately while maintaining attention to detail.
  • Ability to calculate basic math (addition, subtraction, multiplication, division) without use of calculator.
  • Proficient in typing and 10-key.
  • Proficient in Microsoft Office Applications (Word, Outlook, Excel) and Internet Explorer.

 

Education Assistant

Education Assistant

Full-Time

Open: 09/17/2018-09/28/2018

Summary:

This Fulltime position performs any combination of the following tasks in assigned areas in the classroom and community to assist Native American students in acquiring the attitudes, knowledge and skills that contribute to effective learning in school in compliance with the 93-638 Johnson O’Malley program. This position is responsible for aiding and tutoring students in the necessary academic areas essential for successful completion of the school year to progress to the next grade level ; guide students in the development , planning and coordination of activities relating to youth education and development; Aid with outreach and programming for the Johnson O’Malley program with parents and guardians. Other Clerical duties will be assigned.

Education and Experience:

  1. Associates Degree in education, family studies or youth development fields and 1 year experience working with youth, tutoring or in the education field; and/or a combination of higher education and 5 years’ experience working with youth in tutoring or the educational field required. Bachelor’s degree preferred.
  2. Must be able to tutor up to Algebra level and help with writing and grammar up to high school level. College Level Preferred.
  3. Must have strong written and communication skills.
  4. Must be willing to be trained, be creative and have independent working skills.
  5. Must possess a valid SD Driver’s license and insurable by the FSST.
  6. Must submit to a pre-employment drug and alcohol screening and P.L. 101-630 background check.

 

Grant Writer

Grant Writer

Full-Time Exempt

Open: until filled

The Flandreau Santee Sioux Tribe is accepting application/resumes for a full-time Grant Writer.

Grade/Annual Salary: D.O.E. ($47,760-$71,640)

Summary: The Grant Writer is a member of the business development team, responsible for conducting the full range of activities required to identify, prepare, submit, and manage grant proposals. The Grant Writer will perform prospect research to evaluate prospects for grants. The Grant Writer will work with finance and program staff to gather the needed information to apply for funding and ensure reporting compliance with funders on all grant programs. The Grant Writer is responsible to single out and seek funds for existing and future Flandreau Santee Sioux Tribe (FSST) projects.

Education and Experience: A Bachelor of Arts degree in business or public administration, community planning, or communications or combination of both education, training, and experience in tribal government, contract and grant writing, and community development proposals totaling three to five (3-5) years.

 

Maintenance Worker (Tribal Health Clinic)

Maintenance Worker  (Tribal Health Clinic)

Open 08/13/2018-08/24/2018

Summary: Will provide basic maintenance and repair to physical structures of the building.  Preventative maintenance and electrical maintenance.  Will perform landscaping activities and maintain parking lot around facility.  Follow instructions regarding use of chemicals and supplies.  Stay current with safety, disaster and infection control policies and procedures.

Education and/or experience:

High school diploma or GED required.  Have 2-5 years of maintenance experience.  Must be able to perform physical tasks such as lifting up to 50 lbs, climbing ladders, and accessing confined spaces.  Need valid driver’s license.

 

 

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